What is the Release Date?
At our store, we offer both preorder and in-stock items. Here’s a detailed explanation to help you understand the process for both types:Preorder Products:What is a preorder? A significant portion of our catalog consists of preorder items. Preordering is common in this industry for unique, limited-edition products.Estimated Release Dates: We provide estimated release dates for preorder items, which are subject to change due to factors beyond our control (e.g., production delays or shipping carrier performance).Dispatch of Preorder Items: Once the items arrive in stock, we will promptly dispatch your order. If no accurate release date is available, the product will be listed as "preorder."In-Stock Items:Availability: In-stock items are typically ready for immediate shipment. However, there may occasionally be delays or out-of-stock situations.Expedited Shipping: If you need your in-stock items delivered urgently, we recommend contacting us to confirm shipping options.Shipping for Mixed Orders:Combined Orders: If you order both preorder and in-stock items, they will be shipped together once the preorder items are available.Split Shipping: For convenience, we may split your shipment to send in-stock items first if necessary. This ensures you receive your items as soon as possible.Important Notes:Delays: Please be aware that the estimated release dates are for reference only and can be affected by unforeseen circumstances. If you need items by a specific date, we encourage you to consider this when placing your order.
How the preorder items works?
Thank you for your interest in our pre-order items. If you've opted to pay a deposit for a preorder, please rest assured that we will notify you via email as soon as the item is available for release. The email will contain all the necessary details to guide you through the process of paying the remaining balance.
Will sold-out items be restocked?
Whether a sold-out product will be restocked depends on the specific item. Some products may be restocked, while limited-edition or exclusive items might not return. Feel free to ask about a particular item, and we'll gladly check its availability for you!
Can I request items that aren’t listed on the store?
The Wish List Initiative invites our customers to share the items or IPs (manhua/novels) they wish to see in the store. By submitting your desires, Funimecity will tailor its offerings to meet the community’s needs, potentially bringing your favorites to life in the shop.
What types of bonuses are available with purchases?
Books (Including Manhua and Novels):1. Standard Bonuses: Included with every copy of a book and consistent across all editions. Examples include bookmarks, posters, or postcards.2. Exclusive Store Bonuses: Some books come with unique bonuses that vary depending on the bookstore or supplier. The bonuses displayed on our site are for reference only, as the actual items may differ due to availability and supplier changes. We strive to offer the most abundant options for you.Figures and Anime Merchandise:1. Standard Bonuses: Available through all channels, including our store. As a distributor, we are allowed to provide these bonuses to our customers. These could include limited edition accessories, bonus small items not for sale, small cards, acrylic items, or special designs.2. Exclusive Store or Channel Bonuses: Specific bonuses offered by the brand and available only through certain channels or stores. The bonuses displayed on our site are for reference only, and the actual items may differ based on availability.3. "All In Set" Bonuses: For some series, special bonuses are available only when you purchase an “All In Set,” which usually includes all volumes or items in a collection. These bonuses may not have a time limit but are exclusive to complete set purchases. Please note that the total quantity may also be limited. We will clearly indicate if an “All In Set” includes such bonuses. If the individual variants in the set also come with bonuses, this will be noted in the product description.
How do preorder bonuses work?
Books: Books marked as preorders often come with customized bonuses that require additional time to produce. If you want to receive a specific bonus, please contact us. Figures and Anime Merchandise: Preorder items usually come with special bonuses available only during a specific period set by the brand. If you place your order during this period, you are likely to receive these bonuses. We may occasionally obtain additional bonuses after the preorder period, but this depends on the brand’s availability and rules for distributing these items.
What should I do if I don’t receive my bonus items?
If your order arrives without the advertised bonuses, please contact us within 15 days of receiving your package. We will do our best to resolve the issue, which may include sending the missing items separately or offering a suitable alternative.
What payment methods do you accept?
PayPal (Worldwide, except Russia)Credit/Debit Cards (Visa/Mastercard) (via PayPal checkout)Bank Transfer (EU & US, upon request)Crypto Payments (USDT-TRC20 / BTC / ETH)
How can I pay with crypto?
Yes, we accept crypto payments.We currently support USDT (TRC20 network only).At checkout, select Crypto (Manual Payment).You will receive our official USDT-TRC20 wallet address by email or Telegram.⚠️ Please send the payment via the TRC20 network only. Funds sent through ERC20, BEP20, or other networks cannot be recovered.After sending, please email us your transaction screenshot. Once confirmed, your order will be processed immediately.💡 Note: Customers from regions where PayPal and cards are unavailable (e.g. Russia) can use this crypto option to complete their orders.
Do I need to pay duties and taxes on my order?
For international shipments, import duties and taxes may apply depending on your location.EU countries: VAT is charged at checkout, and no additional customs fees are required.US customers: Taxes and duties are already included at checkout. No extra customs fees are needed upon delivery.Other countries: Duties and taxes depend on local regulations and may be charged by your local customs.If you refuse to pay duties and taxes required in your country, your goods will be returned to Funimecity, and you'll be refunded minus return shipping costs. Please note that initial shipping fees are non-refundable.
Are there any additional fees for international payments?
Depending on your bank or payment provider, international transaction fees may apply. Please check with them for details.
Can I split payment across multiple methods?
Unfortunately, only one payment method can be used per order.
What merchandise is available at the BILIBILI GOODS LINK CLICK Bundle?
The BILIBILI GOODS LINK CLICK Bundle features a collection of Cheng Xiaoshi & Lu Guang merchandise.
Where is the BILIBILI GOODS LINK CLICK Bundle located?
The BILIBILI GOODS LINK CLICK Bundle is located at 1 Utama Shopping Centre, G Floor, Centre Court.
What are the operating hours for the BILIBILI GOODS LINK CLICK Bundle?
The BILIBILI GOODS LINK CLICK Bundle operates from 10:00 AM to 10:00 PM.
When does the BILIBILI GOODS LINK CLICK Bundle take place?
The BILIBILI GOODS LINK CLICK Bundle takes place from 28 August to 13 September 2026.